Legal Information

SBOBET Terms and Conditions

Please read these terms and conditions carefully before using our platform. They form a legally binding agreement between you and SBOBET.

Last updated: January 1, 2026

In these Terms What's Included

Account Registration Requirements

You must be at least 18 years old to open an account with SBOBET. Each individual may hold only one account, and accurate information must be provided at all times.

Deposit & Withdrawal Policy

All transactions must be processed through SBOBET's designated payment gateways. KYC verification must be completed before any withdrawal.

Bonus & promotion terms

Each bonus offer has specific wagering requirements. Misuse of bonuses may result in account suspension.

Prohibited Activities

Fraud, match manipulation, operating multiple accounts, or exploiting system vulnerabilities are strictly prohibited.

Privacy & Data Protection

Your personal data is protected in accordance with SBOBET's privacy policy. Your data is never sold to third parties.

Dispute resolution

For any dispute, please contact SBOBET's support team. If needed, the matter may be referred to an independent third party for resolution.

1General terms and conditions

By using the SBOBET website or mobile application, you are deemed to have accepted these terms and conditions. These terms constitute a legally binding agreement between you and the company operating SBOBET.

SBOBET is an international online gaming company licensed in the Isle of Man and the Philippines (PAGCOR). We deliver our services in full compliance with the highest international standards.

Important: Do not use the platform without reading these terms. If any part is unclear, please contact our support team.

SBOBET reserves the right to change, amend, or update these terms and conditions at any time. We will post a notice on the website when changes take effect. Continued use of the platform will be treated as acceptance of the revised terms.

2Account Register

To register an account with SBOBET, you must meet the following requirements. All information submitted at the time of registration must be accurate, complete, and your own.

  • You must be at least 18 years old at the time of registration.
  • Each person may only open one account — multiple accounts are strictly prohibited.
  • The name, address, and ID provided at registration must be valid and belong to you.
  • Opening or operating an account under another person's name or with false information is not permitted.
  • SBOBET may request identity verification documents at any time.

Keeping your account password secure is your responsibility. You must not share your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

KYC Verification: Prior to large withdrawals, SBOBET may verify your national ID, passport, or driving licence. This is part of our compliance with international anti-money laundering regulations.

3Financial Transactions

All deposits and withdrawals on SBOBET must be made through approved payment methods. For users in Bangladesh, bKash, Nagad, Rocket, and USDT are supported.

  • The deposit amount must not fall below the minimum limit set by SBOBET.
  • Withdrawal requests are typically processed within 24 to 72 hours.
  • Withdrawals must be made using the same payment method used for the original deposit.
  • Deposits and withdrawals on behalf of a third party are not permitted.
  • SBOBET may temporarily place a hold on any transaction identified as suspicious.

If you experience any issues with a deposit or withdrawal, our 24/7 support team is available to assist. Always save your transaction reference number, as it will help resolve any disputes.

Currency conversion: SBOBET supports transactions in BDT. For transactions in foreign currencies, the prevailing exchange rate will apply and conversion fees may be charged.

4Betting rules

The following rules must be followed when placing bets on SBOBET. Acceptance of bets is at SBOBET's sole discretion, and SBOBET reserves the right to refuse or limit any bet.

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • For bets placed after an event has started, the live odds at the time of placement will apply.
  • SBOBET reserves the right to void any bet placed at incorrect odds resulting from a technical error.
  • Match fixing or betting based on insider information is strictly prohibited.
  • The cash-out feature is available on selected events and does not apply to all markets.
  • Maximum bet limits may vary in accordance with SBOBET's set thresholds.

If an event is cancelled after partial completion, SBOBET will determine the outcome of affected bets according to its specific rules. SBOBET may also make a separate ruling if the rules of a sport change or if technical issues affect the result.

5Bonus terms

SBOBET offers a range of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions that must be met.

  • To receive the welcome bonus, a minimum deposit must be made within the specified timeframe.
  • A wagering requirement must be met before bonus funds can be withdrawn.
  • Free bets may only be used on specific events or bet types.
  • If bonus abuse is detected, the bonus may be forfeited and the account suspended.
  • Each bonus may only be claimed once per household or IP address.
Wagering Requirement: The wagering multiplier listed next to each bonus (e.g. 30x) means you must wager that amount before withdrawing. Example: a bonus of BDT 1,000 with a 30x wagering requirement means BDT 30,000 in total bets must be placed before withdrawal is allowed.

SBOBET reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit the promotions page regularly for the latest details on ongoing promotions.

6Prohibited Activities

The following activities are strictly prohibited on the SBOBET platform. Violations may result in permanent account closure and forfeiture of any funds held in the account.

  • Creating multiple accounts or using another person's account.
  • Placing bets using bots, scripts, or automated software.
  • Match fixing or placing bets based on insider information.
  • Intentionally exploiting system bugs or technical glitches for personal gain.
  • Using the platform for money laundering or any illegal activity.
  • Attempting to hack or gain unauthorized access to SBOBET's systems.
  • Filing false chargeback or refund claims.

If SBOBET has reasonable grounds to believe a user is engaged in any of the above activities, it reserves the right to take legal action. Suspicious activity will be reported to the relevant authorities.

7Account Closure & Suspension

SBOBET may temporarily or permanently close your account under the following circumstances:

  • If evidence of a terms violation is found.
  • Failure to complete the identity verification process.
  • Extended periods of account inactivity.
  • If suspicious or unusual financial activity is detected.
  • If the user requests self-exclusion.

You may close your account at any time by contacting our support team. Please ensure all pending bets are settled before the account is closed.

Self-exclusion: To promote responsible gaming, SBOBET offers a self-exclusion option. You can take a break from the platform for anywhere between 30 days and 5 years. Your account cannot be reactivated during this period.

8Limitation of Liability

SBOBET will not be held liable for any losses arising from the following circumstances:

  • Bets lost due to internet disconnection.
  • If losses occur due to issues with the user's own device.
  • Data loss or damage resulting from a third-party cyber attack.
  • Service disruptions caused by force majeure events.
  • If the user's account credentials are compromised.

SBOBET strives to maintain uninterrupted service; however, temporary outages may occur due to technical maintenance or other reasons. Claims for financial losses during such periods will not be accepted.

9Privacy & Data Protection

SBOBET takes your personal information seriously. Data relating to your registered details, transaction history, and gaming activity is used solely to improve our services.

  • Your information is never sold to third parties.
  • Information may be disclosed to authorities when required by legal obligation.
  • All data is protected with 256-bit SSL encryption.
  • You may request to view or delete your personal data at any time.

For more details, visit our Privacy Policy Read.

10Right to Amend & Governing Law

SBOBET reserves the right to update these terms and conditions at any time. Advance notice will be posted on the website for significant changes. Minor changes may take effect without prior notice.

These terms are governed by the laws of the Isle of Man. Any legal disputes will fall under the jurisdiction of the Isle of Man courts.

Dispute resolution: For any complaints, contact our support team first. If the issue remains unresolved, it may be referred to eCOGRA or another recognized independent dispute resolution body.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force. SBOBET's failure to exercise any right does not constitute a waiver of that right.

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