SBOBET Privacy Policy

1Introduction

Welcome to SBOBET. We understand that sharing personal information online requires real trust. This privacy policy was written to honor that trust — clearly and in plain language.

This privacy policy explains how SBOBET collects your personal information, the purposes for which it is used, who it may be shared with, and what rights you have. By using the SBOBET website, mobile app, or any of our services, you agree to this privacy policy.

This policy applies only to SBOBET's own platform. Third-party websites and services are governed by their own privacy policies. We always recommend reading a platform's policy before using it.

2Data Collection

SBOBET collects your information in two main ways — what you provide directly, and what our systems collect automatically. See the details below:

Automatically Collected Data:

3Data Usage

SBOBET uses the information it collects only for specific purposes. We never use your data beyond what is necessary. See the list below for how your information is used:

• To create your account and verify your identity.
• To process deposits, withdrawals, and betting transactions.
• To provide assistance through our customer support team.
• To prevent fraud, money laundering, and cyberattacks.
• To meet legal obligations — such as AML and KYC regulations.
• To send you promotions and offers relevant to your preferences (with your consent).
• To analyze and improve service quality and develop new features.
• To monitor user behavior and ensure responsible gaming.

4Data Sharing

SBOBET never sells your personal information. In certain circumstances, data may be shared with trusted third parties — solely to operate our services, never against your interests.

• Payment Processors: To process deposits and withdrawals, necessary information is shared with bKash, Nagad, Rocket, or other payment gateways.
• Identity Verification Agencies: As part of the KYC process, your documents may be verified by licensed verification agencies.
• Law Enforcement: SBOBET is required to provide information to authorities when ordered by a court or bound by a legal obligation.
• Technology Partners: Server operators, cloud storage providers, and cybersecurity service providers may access data on a limited basis.

All third-party partners operate under strict confidentiality agreements. They may only use the data they receive for the specified purpose and are not permitted to share it with anyone else.

5Cookie Policy

The SBOBET website and app use cookies and similar technologies. Cookies are small text files stored on your device that make your experience more personalized and convenient.

6Data Retention

SBOBET retains your data only for as long as required for legal or business purposes. Certain information may be kept for a defined period even after your account is closed.

• Data for active accounts is retained for the duration of the account.
• Financial and KYC records are retained for up to 5 years after account closure, as required by law.
• Support communication records are retained for a maximum of 3 years.
• If marketing consent is withdrawn, the relevant data will be deleted within 30 days.

Once the data retention period ends, SBOBET securely deletes or anonymizes your information so that you can no longer be identified in any way.

7Your Rights

SBOBET believes you should have full control over your own data. You can exercise the following rights at any time:

• Right of Access: You can request to view what information SBOBET holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can ask us to stop using your data for any specific purpose.
• Right to Portability: You can request your data in a structured, portable format.
• Right to Object: You may object to the use of your data for marketing or profiling purposes.

8Children's Privacy

SBOBET services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age verification is carried out at registration. If a minor is found to have created an account using false information, that account will be closed immediately and all associated data will be deleted.

If a parent or guardian suspects their child is using SBOBET, please contact our support team immediately. We will treat the matter as a top priority.

9Security Measures

SBOBET uses the latest technologies and processes to keep your data secure. Below are our core security measures:

• 256-bit SSL/TLS Encryption: All communications are conducted through encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS Protection: Servers are protected against cyberattacks.
• Regular Security Audits: Independent experts regularly audit our systems.
• Staff Training: All staff with access to customer data undergo strict privacy and confidentiality training.
• Data Minimization: Only the minimum necessary data is collected and stored.

10Notice of Changes

SBOBET may update this privacy policy from time to time. When changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email address.
• A popup notification may be displayed at login to inform you of important changes.

Continued use of SBOBET after any changes takes effect will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions or concerns about this privacy policy, please reach out to the SBOBET support team. We are always here to help.